Handelsbetingelser & Levering

Velkommen!

Velkommen til Kærlighedsarmbåndet. Ved køb af produkter fra vores side, accepterer du automatisk de nedenfornævnte handelsbetingelser. 

 

Levering og Håndtering

CLICK HERE TO TRACK YOUR PURCHASE

Tracking Af din Ordrer

Tracking er kun tilgængelig ved nogle shipping-metoder og produkter. Vi tilbyder ikke tracking for samtlige af vores produkter. Tracking vil være tilgængelig for vores kunder, så snart den er tilgængelig for os.

Levering

Vi har ikke kontrol over håndteringen, og er derfor ikke ansvarlige for eventuelle forsinkelser der kan opstå. 

Cirka leveringstid er mellem 14 - 60 dage. Vær venlig at tillade ventetiden inden du tager kontakt omkring levering. Afhængig af årstiden, varierer leveringstiden.
Leveringen er et resultat af de billige priser på vores produkter. For at virksomheden skal kunne løbe rundt, er der tilladt ekstern levering.

Processing Time vs Shipping Time

Bid mærke i, at processing time (4-7 arbejdsdage dage) er anderledes end leverningstiden, og bør tillægges den totale leveringstid. Ordrer tager normalt 4-7 arbejdsdage før fuld proces (checking, pakning, videresendelse til logistik og fremsendelse til postkontoret.)

Efter processing vil ordren leveres til vores leverandør, som så vil sende pakken din vej, hvortil vi får tilsendt tracking nummeret.

Vi gør vores bedste for at levere så hurtigt som muligt.

Afbestilling Eller Ændring af Ordre

Vær venlig at være sikker på det produkt du vil vælge, da vi ikke accepterer afbestillinger efter produktet er blevet bestilt. Vi vil gøre vores bedste for eventuelle ændringer af leveringsadressen, som kunden kunne have. Sådanne henvendelser bør rettes til vores mail-adresse.

Check Dine Leveringsoplysninger

Vær venlig at være nøjagtig med dine leveringsoplysninger da vi højst sandsynligt ikke kan ændre eller gensende produkter der er blevet sendt til en forkert adresse.

Custom / Duty Opkrævninger

Vi er ikke ansvarlige for yderligere omkostninger ved customs-kontoret. Disse er dog ikke sandsynlige. 

 

Fortrolighedspolitik 

SEKTION 1 - Hvad Gør Vi Med Din Information?

Ved køb af vores produkter, indsamler vi den nødvendige information om dig, for at kunne levere produktet. Disse informationer vil aldrig blive brugt til andet end dette formål, og eventuel email marketing med din tilladelse, hvor vi tilsender nye produkter og tilbud.

 

SEKTION 3 - DISCLOSURE

Vi må fremlægge din personlige information, hvis dette er påkrævet af loven. Ellers ikke.

SEKTION 4 - SHOPIFY

Vores webshop er hostet af Shopify. De beskytter os og alle vores kunder med deres firewall. Shopify hoster utallige store webshop verden over.

Payment: 
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
_secure_session_id, unique token, sessional 
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

Tilbagebetalingspolitik

Afbestilling af En Ordre

Vær venlig at være sikker på det produkt du vil vælge, da vi ikke accepterer afbestillinger efter produktet er blevet bestilt.

Returnering
Vores politik er gældende 14 dage efter kunden har modtaget sit produkt. Hvis de 14 dage er gået siden leveringen, kan vi desværre ikke tilbyde en tilbagebetaling af produktet.
For at ordren skal kunne returneres, skal produktet være ubrugt og i samme kondition som leveret, og i samme pakke. 
Kvittering må haves.
Vær venlig ikke at sende produktet retur, men derimod om at kontakte os på mail hurtigst muligt, hvor vi vil guide kunden derfra.
Vi accepterer ikke:
- Et produkt der ikke er i sin originale kondition, beskadiget, eller med manglende dele af hvilke som helst årsager ikke forårsaget af os.
- En ordre der er returneret mere end 14 dage efter leveringen.

 

Refundering

Nå ordren er returneret og inspiceret, vil vi meddele kunden, at vi har modtaget produktet, og dertil om refunderingen er godkendt eller ej. 
Hvis refunderingen er godkendt, vil vi sætte refunderingen i gang, og kunden vil modtage pengene på deres ønskede eller tilgængelige metode, indenfor et antal af dage.

 

Produkter på udsalg

Kun produkter i original pris kan refunderes, dette er desværre ikke gældende for produkter på udsalg.

 

Returnering

For returnering af produkter, bør produktet sendes til: Hornbækgade 8, 1th, 2200 København N, Denmark.

Kunden vil selv være ansvarlig for leveringsomkostninger.